Data-privacy statement

Information regarding the collection of personally identifiable data

1. Respective contact details of the party responsible for processing and the company’s data protection officer

This data-protection information applies to the processing of data by:

The partly responsible: R&M International GmbH (hereinafter “R&M”), Schellerdamm 22-24, 21079 Hamburg, Germany, phone +49(0)40/7524440, marketing@rm-group.com.

The data protection officer of the company R&M can be reached by contacting: datenschutzbeauftragter@rm-group.com

 

2. The collection and storage of personally identifiable data, along with details of how and for what purpose they are used

a) When visiting the website (with IP address logging)

Whenever you visit our website at www.rm-group.com, the browser installed on your end-user device automatically sends information to our web server. This information is temporarily saved to a log file. The following information is collected without intervention on your part and saved until it is automatically deleted:

  • The IP address of the computer requesting information,
  • The date and time of access,
  • The name and URL of each downloaded file,
  • The website from which access took place (referrer URL),
  • The name of your web browser and, if applicable, the operating system of your computer and the name of your ISP (Internet service provider).

 

We process the above-mentioned data for the following purposes:

  • To ensure a smooth connection to the website,
  • To guarantee a trouble-free browsing experience on our website,
  • To evaluate security and stability of the system, and
  • For other administrative purposes

Article 6, section 1, subsection 1, paragraph f of GDPR, the legislation governing data protection, provides the legal basis for this data-processing. Our legitimate interest is derived from the purposes of data collection listed above. We shall under no circumstances use the data so collected to obtain further personal information about you.

b) When using our e-mail address

It is possible to contact us via an e-mail address posted on our website. In this case, certain personally identifiable details of the user (i.e. at least his or her e-mail address) will be saved. We undertake to handle this personally identifiable information exclusively for the processing of the enquiry concerned. The personally identifiable data concerned will be deleted as soon as your enquiry has been definitively dealt with. If the e-mail contact is related to the conclusion of a contractual agreement, the deletion of personally identifiable data shall be subject to the relevant statutory requirements.

Article 6, section 1, paragraph f of GDPR shall provide the legal basis of the processing of data transmitted in the course of e-mail correspondence. If the purpose of this e-mail correspondence is the conclusion of a contractual agreement, processing shall also be subject to article 6, section 1, paragraph b of the same.

c) When using our contact form

If you have a question or query any kind, you can contact us by using the corresponding online form on our website. The data submitted in this case are provided voluntarily, with the exception of your e-mail address, which is required for us to be able to respond to your enquiry. We undertake to handle this personally identifiable information exclusively for the processing of the enquiry concerned. The personally identifiable data concerned will be deleted as soon as your enquiry has been definitively dealt with. If this contact is related to the conclusion of a contractual agreement, the deletion of personally identifiable data shall be subject to the relevant statutory requirements.

Article 6, section 1, paragraph f of GDPR shall provide the legal basis of the processing of data transmitted in the course of such contact. If the purpose of this contact is the conclusion of a contractual agreement, processing shall also be subject to article 6, section 1, paragraph b of the same.

 

3. Disclosure of data

There shall be no disclosure of your personally identifiable data to any third party or party, other than for the purposes set out below.

We shall only disclose your personally identifiable data to a third party or parties if:

  • You have given us your express consent to do so under the terms of article 6, section 1, subsection 1, paragraph a of GDPR,
  • disclosure is required under the terms of article 6, section 1, subsection 1, paragraph f of GDPR for establishing, exercising or defending legal claims, and there are no reasons to suppose that you have an overriding legitimate interest in the non-disclosure of your details,
  • there is a legal obligation to disclose under the terms of article 6, section 1, subsection 1, paragraph c of GDPR, or
  • this is legally permissible and required in order to manage contractual relationships with you under the terms of article 6, section 1, subsection 1, paragraph b of GDPR.

 

4. Cookies

Our website uses cookies. Cookies are text files that are stored in or by your internet browser and then saved to your computer system. A cookie may be saved on a user’s computer system whenever that user visits a website. We use cookies to make our online presence more user friendly, more effective and more secure. Certain features of our website will not work without the deployment of cookies.

We deploy so-called “functional” cookies. These are used for such purposes as improving the browsing experience and navigation functions of our website. They are used, for example, to save website settings, login-status details or language preferences. These cookies are either deleted as soon as you close your browser program, or saved to your computer system for a previously established length of time. Once this period expires, they will be automatically deleted. You can determine this saving period on the basis of the cookie concerned.

Article 6, section 1, paragraph f of GDPR provides the legal basis for our processing of personally identifiable data in conjunction with cookies. Our legitimate interest is derived from the above-mentioned purposes of data collection. We shall under no circumstances use the data so collected to obtain further personal information about you.

If you do not agree to the use of cookies, you can configure the settings of your internet browser to disable or restrict the saving of cookies. Previously saved cookies can be deleted at any time. This can also be carried out automatically. However, if you disable all the cookies on our website by default, you may not be able to access all the features and functions provided or use them to their full extent.

 

5. Google Analytics

We do not use Google Analytics or similar analysis software.

 

6. Social media plug-ins

We do not use social media plug-ins on our website.

 

7. YouTube

Certain YouTube videos are embedded on our website in order to give you direct access to our company presentations. YouTube is a website owned by Google Inc., of 1600 Amphitheatre Parkway, Mountain View, California 94043, USA. We use YouTube to enhance the overall presentation of our online presence. This constitutes a legitimate interest within the meaning of article 6, section 1, paragraph f of GDPR.

If you open a page on our website that contains such an embedded video, your browser program will create a direct connection to servers belonging to Google. Google will then send the video content concerned directly to your web browser and incorporate it into the web page.

By linking to this video, Google will be notified that your Web browser has opened the corresponding page of our website, even if you do not have a Google account or are not currently logged into Google. Your web browser will save this information (including your IP address) directly to a server belonging to Google and located in the United States of America.

If you are logged into Google, Google may directly associate your visit to our website with your YouTube or Google account. If you play back the video, this information will likewise be saved directly to Google’s servers.

Google may then use this information for the purposes of advertising, market research and/or the demand-oriented design of Google’s web pages. Google will create profiles based on your usage, interests and relationships in order, for example, to evaluate your browsing of our website with respect to Google’s pop-up advertisements and to supply further services associated with your use of Google.

If you do not wish Google to associate data collected in the course of your visit our website with your Google account, you should log out of your Google account before visiting our website.

Please refer to Google’s data-privacy policy for details of the purpose and scope of the collection and further processing of your data by Google, and your rights and optional settings in these respects: https://policies.google.com/privacy?hl=en-GB.

 

8. Google fonts

This site uses so-called web fonts to ensure the uniformity of its visual presentation. These are supplied by Google Inc., of 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”). When you visit the page, your web browser loads the required web fonts in its cache in order to display the corresponding texts correctly.

Your web browser needs to connect for this purpose to servers belonging to Google. Google will then know, via your IP address, that you have accessed to our website. We use Google Web Fonts to enhance the uniform design of our online presence. This constitutes a legitimate interest within the meaning of article 6, section 1, paragraph f of GDPR.

For further information on Google Web Fonts, please go to https://developers.google.com/fonts/faq and Google’s data-privacy statement: https://www.google.com/policies/privacy/.

 

9. Rights of affected parties

You can exercise the following rights regarding our use of your personally identifiable data:

  • The right to be informed (as per article 15 GDPR),
  • The right to amend or delete (as per article 16 GDPR),
  • The right to restrict processing (as per article 18 GDPR),
  • The right to oppose processing (as per article 21 GDPR),
  • The right to transfer data (as per article 20 GDPR).

 

If you have granted us consent, you are also entitled to withdraw that consent at any time (as per article 7 GDPR). All data that we process up to the moment of this cancellation shall fall within the law. Whenever we obtain such consent from you, we will also inform you of your rights to revoke that consent and of the specific steps that you should take in this respect.

You furthermore have the right to appeal to the corresponding data-protection supervisory authority regarding the processing of your personally identifiable data (as per article 77 GDPR).

If you wish to exercise any of these rights, e-mail contact with marketing@rm-group.com shall be sufficient for this purpose.

 

10. Right to object

If your personally identifiable data are processed on the basis of legitimate interest within the meaning of article 6, section 1, subsection 1, paragraph f GDPR, you are entitled, under the terms of article 21 GDPR, to object to the processing of your personal identifiable details, provided there are corresponding grounds arising from your specific situation or an objection to direct advertising. In the latter case, you have a general right to object without specification of a particular situation on our part.

If you wish to exercise any of these rights to oppose or object, e-mail contact with marketing@rm-group.com shall be sufficient for this purpose.

 

11. Updating and amendment of this data-privacy statement

This data-privacy statement is currently valid and in force as of May 2018.

It may be necessary to amend this data-privacy statement in the light of further development of our website, the services that we offer online and/or new legal or regulatory requirements. The currently valid version of the data-privacy statement can be accessed (and printed out if required) at any time by going to https://www.rm-group.com/en/terms-of-use/legal-information.html.